Case Management

Support and Guidance Whenever You Need It

Navigating through the health care system can be challenging. Complex Case Management can help turn confusion into clarity.

Complex Case Management
Living Healthy
If you are diagnosed with a chronic health condition or have a complex health care need, we'll provide you with the resources you need in a timely manner. Enroll today to gain free access to a registered nurse who will serve as your case manager. Your case manager will:
  • create the best care plan in collaboration with you and your care management team
  • identify high-quality, cost-effective care options
  • ensure you receive the most appropriate health-related services for your condition
  • find supportive health care and/or community resources
  • offer support and resources to meet your healthcare goals
  • provide education and encouragement to promote a healthy lifestyle
Call our Customer Care Center at 877.230.7555.


You may be identified for Complex Case Management based upon a diagnosis, acute injury or from a referral by your health care provider. You also have the option to request Complex Case Management services yourself.