How to use employer tools

Add a new employee

1. Select GROUP SERVICES from the top tool bar and click NEW HIRE ENROLLMENT
2. Enter the new employee’s information. Be sure to select the correct group and enrollment type.
3. Click the next page button
        Click ADD DEPENDENT to add any dependents (i.e., spouse or dependent children) and click the next page button
4. Select Valid PCP with drop down tool for all members and click the next page button
5. Enter the required medical coordination of benefits information. Click the next page button
6. Review information for accuracy
7. Click submit and write down your confirmation number for your records

Add a dependent

1. Click Member Services and search for your employee
2. Then click on his or her id number or name to pull up the account information 
3. From here you will need to go back to the Member Service drop down on the tool bar, click Eligibility Changes and then Manage Dependent 
4. You will see all listed dependents and you are also able to ADD DEPENDENTS 
5. Please select Valid PCP with drop down tool for all members. Click the next page button
6. Enter the required medical coordination of benefits information. Click the next page button
7. Review information for accuracy
8. Click submit and write down your confirmation number for your records

Term an employee

1. Select MEMBER SERVICES from the top tool bar and click Eligibility Changes and select Subscriber termination
2. Enter the termination effective date and the reason why they are terming. Click the next page button
3. Review information for accuracy. If everything is correct, click submit for your confirmation number 

Change an address

1. Select MEMBER SERVICES from the top tool bar and click Eligibility Changes and select Change Demographics
2. Change address and click the next page button
3. Review information for accuracy. If everything is correct ,click submit for your confirmation number 

Request a new ID card or print temporary ID card

1. Click Member Services and search for your employee
2. Then click on his or her id number or name to pull up the person’s account information
4. On the right side of your screen under Quick Links, select Request ID Card
5. Check the box next to the member and click submit for your confirmation number