You may be identified for Case Management based on a diagnosis, acute injury or from a referral by your health care provider.
You also have the option to request Case Management services yourself.
Case Management is free of charge and provides you with a registered nurse who serves as your resource during a time where health care may be intense or confusing. Your Case Manager will work with you, your health care provider and other members of the health care team as needed to establish the best plan of care for you.
Case Management does not provide additional benefits or change your plan's benefit rules; however, the case manager will work with Prevea providers to meet your needs using available resources with the goal of delivering quality cost-effective care.
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