Traveling? You've got coverage

Traveling and find you need health care? Prevea360 Health Plan members are covered for urgent and emergency care worldwide. Regardless of where you travel, you don’t need to take health care coverage worries with you on vacation. We have you covered.

Find a provider while traveling

HMO/POS members outside the Prevea360 Health Plan service area or Wisconsin: Search Providers Now

If you reside outside of the Prevea360 network area, you will fall under the PPO product design and need to select that option in our provider directory to see providers.

This section is intended only for those on a network or POS product when traveling out of the area or having a dependent out of the area for a period of time.

Your coverage—urgent or emergency care

You do not need a referral or prior authorization for urgent or emergency services — no matter where you travel:
  • Prevea360 Health Plan covers urgent and emergency services while you are outside of our service area (subject to policy copays, coinsurance, deductibles and maximum allowable fees).
  • Depending on the health care professional, the service could cost you more or not be paid for at all by your plan, which means you will be charged the full amount. Charging you this extra amount is called balance billing.
  • If you require urgent or emergency care outside the service area and are unable to get to a plan provider, go to the nearest urgent care or emergency center for treatment. It is important to notify Prevea360 Health Plan as soon as possible by calling the Customer Care Center at 877-230-7555.
  • All follow-up care should be done by a plan provider. If you are out of the area and unable to see a plan provider, call your primary care practitioner for a referral to an out-of-area provider. These services require approval by Prevea360 Health Plan.