Contact us

Smiling, helpful woman on headset and computer helping a customer

Customer Care Center

Group of employers talking while looking at computer.

Sales & Client Services

If you are having a medical emergency, call 911 or go to a nearby Urgent Care or ER.

Leave us feedback


Contact us by phone or mail

Phone & fax

You can contact our Customer Care Center at the following numbers:

Hours

  • Monday - Thursday:
    7:30 am - 5 pm
  • Friday:
    8 am - 4:30 pm

Addresses

Mailing 
Prevea360 Health Plan
1277 Deming Way
Madison, WI 53717

Physical
Prevea360 Health Plan
2710 Executive Dr
Green Bay, WI 54304

Claims
Prevea360 Health Plan
PO Box 56099
Madison, WI 53705

Premium payments
26177 Network Place
Chicago, IL 60673-1261

Sales

Medicare Advantage sales  
1-877-234-0126 TTY: 711

Individual sales
877-230-7615

Small Group sales
877-230-7615

Account management
877-230-7615
 

Media inquiries

For news stories or media inquiries related to Prevea360 Health Plan.