Contact us

Smiling, helpful woman on headset and computer helping a customer

Customer Care Center

Contact Customer Care
Group of employers talking while looking at computer.

Sales & Client Services

Contact our sales team

If you are having a medical emergency, call 911 or go to a nearby Urgent Care or ER.

Leave us feedback

Contact us by phone or mail

Phone & fax

You can contact our Customer Care Center at the following numbers:

Individual & Marketplace members
877-230-7555 (TTY: 711),
Fax: 608-827-4212

Employer group plans
877-230-7555 (TTY: 711),
Fax: 608-827-4212

Medicare Advantage members:
877-232-7566

AON Active Health Exchange members:
877-232-9375

Hours

  • Monday - Thursday:
    7:30 am - 5 pm
  • Friday:
    8 am - 4:30 pm

Addresses

Mailing 
Prevea360 Health Plan 
PO Box 56099 
Madison WI 53705-9399

Physical
Prevea360 Health Plan
2710 Executive Dr
Green Bay, WI 54304

Claims
Prevea360 Health Plan
PO Box 56099
Madison, WI 53705-9399

Premium payments
26177 Network Place
Chicago, IL 60673-1261

Sales

Medicare Advantage sales  
1-877-234-0126 TTY: 711

Individual sales
877-230-7615

Small Group sales
877-230-7615

Account management
877-230-7615
 

Media inquiries

For news stories or media inquiries related to Prevea360 Health Plan.

Media contact