Visit our online provider search or call the Customer Care Center number on the back of your insurance card.
After a hospital stay, you may receive a call from one of our trained care managers. Our care managers provide free education and resource coordination to our members with mental health and/or substance use concerns.
Patients often ask why they should see their healthcare provider after an emergency room visit or hospital stay. There are many reasons why it’s a good idea. Here are a few:
Follow-up appointments are most important within seven days after leaving the emergency room or hospital. Follow-up care can be with a primary care provider, or with a mental health practitioner - the care you receive is based on the reason for your visit or stay.
Your healthcare provider may ask:
Your healthcare provider may also:
In some cases, a follow-up appointment can take place on the same day a patient leaves the hospital and may be in the form of a home or telehealth visit, or at a mental health center.